The Technology Product Management Senior Analyst is a seasoned professional role. The incumbent will work within Agile/Iterative squads to automate MIS, reconciliation, visualization dashboards and Regulatory reports in different platforms and technologies. The position will sit within technology and the candidate will be required to understand the current business landscape across multiple global locations and provide business and data requirements, process solutions, work with the team on business requirements development, application testing, and end user assistance and for managing the development Book of Work. This is a hands-on role that will require understanding of the business and the various reporting requirements in order to aid the end-users and in successfully delivering on the consent order/regulatory ask.
Responsibilities:
Developing an understanding of the data flows and data architecture of the various systems in scope.
Stewarding towards data integrity: working with the business to understand remediation of data quality issues as evaluated by self ; escalate data integrity issues as required.
Researching and resolving data quality and/or reporting issues
Working with different SMEs/stakeholders and data groups across NAM, EMEA and APAC and defining, documenting, and communicating business and data requirements.
Developing customized reports as required, improving upon existing reports and processes
Working with the engineering team to co-ordinate build efforts, leading QA and UAT efforts.
Identifying, documenting, and tracking resolution of application issues and enhancements
Being a key systems resource on complex and/or critical issues while working towards development of innovative solutions
Responding to user inquiries and managing each request for resolution. Responsible for working with developer(s) to ensure prompt turn-around and resolution of issues.
Liaising with software vendors regarding software functionality and enhancements.
Training and documenting of application and reporting process.
Manage & help with agile and scrum calls-manage the JIRA BOW
Any other related responsibility as assigned by management on a need be basis.
Qualifications:
8+ years in a product development/product management environment
Strong analytical and quantitative skills; Data driven and results-oriented
Experience in affecting large culture change
Experience leading infrastructure programs
Skilled at working with third party service providers
Excellent written and oral communication skills
Experience with reporting, data sourcing projects and experience with financial data analysis.
Strong business acumen - strategic understanding of business processes and the ability to work with different levels within the organization and a fast learner.
Must have advanced MS Office skills-specially MS Excel. Should be able to model the reporting details and data structure using Excel as these would serve as testing and validation artifacts.
Go getter- Ability to prioritize tasks and manage time effectively under pressure
Education:
Bachelor's/University degree or equivalent experience
Job Family Group:
Technology
Job Family:
Technology Product Management
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$96,960.00 - $145,440.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jun 16, 2025
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