Description We are looking for an experienced Telecommunications Manager to oversee and optimize communication systems for our organization in Tampa, Florida. This long-term contract position offers an exciting opportunity for a skilled individual to manage advanced telecommunications technologies, ensuring seamless operations and compliance with industry standards. If you thrive in a dynamic environment and have expertise in systems like Avaya CMS, Cisco Webex Meetings, and CRM platforms, we encourage you to apply.
Responsibilities:
Manage and maintain telecommunications systems, including Avaya CMS and Cisco hardware, to ensure reliable communication channels.
Coordinate and oversee the implementation of Cisco Webex Meetings and other collaboration tools to enhance team connectivity.
Analyze system performance and generate reports using tools like Crystal Reports to support decision-making processes.
Ensure compliance with industry standards and internal policies related to communication systems.
Conduct audits of telecommunications systems to identify potential improvements and maintain optimal functionality.
Collaborate with cross-functional teams to select and integrate components for improved system performance.
Provide technical support and training for employees to maximize the use of communication tools.
Monitor and manage Cisco Access Points and AnyConnect systems to ensure secure and efficient network access.
Develop and maintain documentation related to telecommunications systems and procedures.
Identify and resolve issues proactively to minimize downtime and disruptions. Requirements - Proven experience with Avaya CMS and Cisco Unified Computing System.
Proficiency in using collaboration tools such as Cisco Webex Meetings.
Strong knowledge of CRM systems and their integration with communication tools.
Expertise in generating detailed reports using Crystal Reports.
Familiarity with auditing processes and compliance standards within telecommunications.
Ability to manage Cisco Access Points, AnyConnect systems, and related hardware.
Excellent communication skills and ability to train team members on technical systems.
Strong problem-solving abilities and attention to detail in managing complex communication networks. Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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