Description
Institute for Community Living (ICL) (https://iclinc-my.sharepoint.com/personal/samantha\perosiel\iclinc_net/Documents/Custom%20Office%20Templates/HR%20Recruiter%20Info/ICL%20Job%20Descriptions/SHELTERS/iclinc.org) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we've provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need.
So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Unit Counselor (UC), to join our team! - Veterans preferred for specific VA Shelter locations.
By ICL definition, under the direct supervision of the Program Dir., a Unit Counselor is someone primarily responsible for interacting directly with residents, performing a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery, healing, safety, security, and support of such residents, assuring that all areas of the facility are clean and functioning as required.
MIN. ROLE REQUIREMENTS & PREFERENCES:
LOCATION: Queens, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. - Shift: Days & Hours TBD
EDU/EXP: GED/HSE or higher and 2+ years of unit counseling and/or relevant human service exp. - preferably in a shelter setting
LICENSING:
NYS Food Handler (https://i.ytimg.com/vi/9AtGwzrzWb0/maxresdefault.jpg) (MUST be obtained within 45 days of hire)
Valid State Driver's ID (CDL, General Class D or Class A, B, or C licensing accepted) - NY, NJ, CT, or PA preferred
Proper attire always - this includes appropriate work pants, boots, and outer/inner-wear
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
Ability to stand, stoop, bend, and stretch for long periods of time
Ability to effectively use computer software such as MS Word and Outlook
Ability to consistently report for work as scheduled, being on-call if needed
Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs
Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders
Strong problem-identification and solving skills with an awareness of self and one's impact on others
Ability to work both independently and as a team, to conform to all applicable safety and accountability measures
Strong communication, listening, interpersonal, writing, and conveying skills - bi-lingual is a plus but not mandatory
Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities
Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding unit counseling
Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below...
UNIT COUNSELOR TASKS:
Resident Integration - show empathy to residents upon entry; participate in or conduct orientation of new residents; communicate to residents what the program processes and activities are explaining the types of clinical services, recreational activities, and ICL programs that are available
Resident & Program Support - actively look for ways to assist residents with compassion and hope; responsible for helping to meet the program needs of residents and developing the spirit, values, and culture of the "neighborhoods"; provide social support to residents, including verbal assistance to help residents to help themselves regarding day-to-day life in the residence
Housing Support - conduct hourly rounds of the facility to check in on all residents; document neighborhood activities and interactions with residents as directed; assist with meal-related activities such as warming up food as required, serving it, and cleaning up activities
Travel & Recreational Planning - provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate
Conflict Resolution - mediate and perform crisis assessment and verbal/non-verbal crisis intervention between residents; participate in planned interventions with residents as directed, including the use of Motivational Interviewing; maintain self-control in crisis situations, working with residents and staff in a caring and respectful manner
Compliance Support - comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture
Team and Staff Support - attend and participate in required trainings, mgmt. and supervision meetings; function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; report serious incidents, allegations, or sensitive situations to supervisors as well as in-service trainings
Perform other job-related tasks as assigned in an organized and detail-oriented manner...
Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.
If you feel that you're a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below...
ICL BENEFITS:
PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY!
PAID Orientation and Training
Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)
Life & AD&D Insurance + Medical Flexible Spending
Mental Health Services and Providers
Educational & Parental Leave
Tuition & Work-Life Assistance
Commuter Benefits Plan
Employee Assistance Program
Matching 403B (non-profit)
Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
Discounts on select ticketed purchases provided by Plum Benefits
And many more...
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.