Veteran Benefit Service Coordinator - SOAR
Pittsburgh, PA
Full Time
Mid Level
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Veterans Leadership Program
Veterans Leadership Program (VLP) is Western and Central Pennsylvania's premier Veteran service organization. For 40 years, VLP has operated with a focus on empowering Veterans to navigate the transitions of life and supports every Veteran in reaching their fullest potential. With supportive and service-oriented expertise, VLP serves over 7,000 Veterans annually through comprehensive programs and partnerships. VLP is the largest provider of Veteran subsidized housing in Western Pennsylvania, operates two of the nation's most effective employment programs, as well as holistic wellness and additional supports for Veterans and their families.
VLP is a team comprised of experienced leadership, support staff, and case managers including Veterans, National Guard, Army Reserve, family members of Veterans, and civilian supporters who are deeply committed to assisting any and every Veteran.
Overview of Position
Provides Veteran access to SSI/SSDI disability benefits, Medicare and Medicaid health insurance, Veterans Health Administrations health care coverage, and assistance programs.
Location: Pittsburgh, Pa
Salary Range: $42K to $45K
Principal Duties
Utilize the SSI/SSDI Outreach, Access, and Recovery (SOAR) model to assist eligible clients to apply for SSI/SSDI disability benefits.
Provide ongoing assessment of needs, support, service navigation, and linkage with appropriate resources and services.
Attend all trainings, webinars, and meetings on benefit and assistance programs.
Complete program assessment for eligible Veterans and maintain and update program case file with necessary documentation.
Schedule and facilitate monthly meetings with all clients and complete individual service plans, monthly budgeting plans, and provide appropriate referrals.
Collaborate and coordinate with other community resources such as permanent housing providers and social service providers.
Attend outreach events and promote VLP services.
Attend weekly and monthly VLP program meetings.
Maintain client confidentiality and adherence to HIPAA requirements at all times.
Complete all required documentation in a timely manner consistent with VLP guidelines.
Maintain agency required productivity standards.
Knowledge, Skills and Abilities
Strong interpersonal skills.
Ability to manage multiple priority projects.
Take initiative and handle a variety of activities concurrently in fast-paced environment.
Ability to meet deadlines along with attention to details a must.
Excellent written and verbal skills.
Progressive skills in crisis intervention and conflict resolution.
Self-directed, flexible with strong problem-solving abilities.
Ability to work independently and as a team member.
Presentation skills along with professional behaviors, attitude and appearance.
Proficient knowledge of Microsoft Office Suite.
Ability to support the organization's mission along with sensitivity of cultural and workplace harmony.
Experience and Education
Undergraduate degree in social work, social science or behavior science or equivalent; experience required.
Minimum of three to five years' experience working in the human services, case management or housing counseling field preferred.
Experience working with Veteran populations preferred.
FBI Act 73, criminal history, and Act 33 and Act 34 clearances required.
Position requires a valid PA driver's license and good driving record.