The Cash & Collateral Management Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
Subject matter expert who develops and implements business initiatives, client solutions, and/or projects
Stays abreast of developments within the collateral and margin function and considers his/her implications for own job and the business
Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to Collateral and Margin processes
Accountable for integrity of process, operations and associated results; may have responsibility for planning, budgeting and policy formulation within area of expertise
Responsible for detailed analysis of collateral related issues where the best course of action is not evident from the information available, but actions must be recommended/ taken
Contributes to standards around which others will operate
Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities
Requires good analytical skills to filter, prioritize and validate potentially complex material from multiple projects
Oversees the daily performance of the collateral and margin processes to satisfactory completion of the daily operational cycle
Defines, develops, implements and tracks appropriate margin related KPIs and SLAs for the group
Committed to process improvement, client service, control, and cost reduction and identifies any opportunity to implement process improvements, service enhancements, or technology enhancements
Liaises with internal (front office, middle office, settlement, control, etc.) teams and external clients to assess service quality and identify areas for improvement
Conducts discovery and due diligence activities with clients to meet their needs
Solves complex client queries and consults with clients as required
Applies a solid knowledge of the business to develop creative solutions to meet client and business needs
Provides in-depth and sophisticated analysis to define problems and develop solutions, mostly but not limited to, collateral and margin
Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
Acts as an advisor or coach to new or junior staff. Builds and maintains effective relationships with colleagues, management, internal/external clients and stakeholders; facilitates and enables change
Persuades and influences colleagues, management, clients and stakeholders through excellent communication, interpersonal and diplomacy skills
Individuals at this level may manage a department, product or process with a large amount of independence
Technical expert, seen as a key advisor on significant business / product decisions
Demonstrates a comprehensive understanding of how own area collectively integrates to contribute towards achieving overall business goals
Developed communication and diplomacy skills are required in order to guide, influence and convince others without direct authority
Cooperates and communicates well with other team members
Leads by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of experience
Roles at this level require significant industry experience
Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products
Education:
- Bachelor’s/University degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The position will be based in Tampa, USA but the successful candidate will work with global teams (NAM, APAC & EMEA). The role will report to the NAM Open Collateral Operations Manager based in Tampa, USA.
The role will include the implementation & testing in respect of new Collateral Operation functionality and reporting requirements.
The role will also include working on client change requests, global strategic and regulatory projects.
Key Responsibilities:
Manage the on-boarding of new client requirements in relation to collateral operations functionality to include end to end trade life cycle and reporting. This will include business analysis, requirements writing and testing. Dealing directly with clients in this regard.
Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases
Execute planned test cases, ensuring that all test results are correctly recorded against the system; in accordance with the prescribed test plan
Record any defects found during the testing process, reviewing existing defects raised and provide input into the business to enable effective prioritisation
Ensure adherence to project governance standards, the test policy/strategy and processes
Work closely with the technology organization to determine product/process feasibility.
Work on global strategic projects predominantly around new regulatory requirements
Document, execute and communicate on end-to-end business test strategies across the full development life cycle.
Ensure that these requirements are tested and rolled out successfully to the business-as-usual teams and clients.
Work with the business support departments to ensure they are kept up to date with the implementation of any new functionality.
Analyze, document and make recommendations for any enhancements that need to be made to operating processes and flows.
Knowledge/Skills/Experience
Experience in new business implementations and project management
Business analysis and testing experience required
Project management of full development life cycle
Knowledge of listed & OTC products
Exposure to all aspects of testing from test preparation through system testing to implementation
Previous experience of following and reporting on progress against test plans
Risk, issue, incident and defect management
Quality assurance and test management
Exceptional communication and presentation skills
Job Family Group:
Operations - Transaction Services
Job Family:
Cash and Collateral Management
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$93,440.00 - $140,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jul 08, 2025
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