First-Line Supervisors of Security Workers

Directly supervise and coordinate activities of security workers and security guards.

Interest Profile (RIASEC)

Key Tasks

Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.

Apprehend or evict trespassers, rule violators, or other security threats from the premises.

Assign security personnel to posts or patrols.

Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.

Develop and document security procedures, policies, or standards.

Explain company policies and procedures to staff using oral or written communication.

Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.

Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.

Log items distributed to persons, such as keys and key cards.

Monitor and authorize entry of employees, visitors, or other persons.

Monitor closed-circuit television cameras.

Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.

Order materials or supplies, such as keys, uniforms, and badges.

Patrol the premises to prevent or detect intrusion, protect property, or preserve order.

Recruit, interview, and hire security personnel.

Schedule training or drills for emergencies, such as fires, bombs, and other threats.

Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.

Secure entrances and exits by locking doors and gates.

Train security personnel on protective procedures, first aid, fire safety, and other duties.

Write and present department budgets to upper management or other stakeholders.

Write reports documenting observations made while on patrol.

Technology Skills

Data base user interface and query software

Microsoft Access
Oracle software

Presentation software

Microsoft PowerPoint

Spreadsheet software

Microsoft Excel

Electronic mail software

Microsoft Outlook

Enterprise resource planning ERP software

SAP business and customer relations management software

Office suite software

Microsoft Office software

Word processing software

Microsoft Word

Time accounting software

Time and attendance software

Calendar and scheduling software

Employee scheduling software

Detailed Work Activities

Operate surveillance equipment to detect suspicious or illegal activities.

Assign duties or work schedules to employees.

Block physical access to restricted areas.

Communicate with management or other staff to resolve problems.

Conduct eligibility or selection interviews.

Conduct health or safety training programs.

Develop organizational methods or procedures.

Document operational activities.

Document operational procedures.

Explain regulations, policies, or procedures.

Hire personnel.

Inspect equipment to ensure safety or proper functioning.

Inspect facilities to ensure compliance with security or safety regulations.

Investigate illegal or suspicious activities.

Maintain operational records.

Maintain surveillance of individuals or establishments.

Manage human resources activities.

Monitor access or flow of people to prevent problems.

Monitor alarm systems.

Monitor operations to ensure compliance with safety or security policies or regulations.

Order materials, supplies, or equipment.

Patrol properties to maintain safety.

Prepare financial documents, reports, or budgets.

Prepare investigation or incident reports.

Prepare operational budgets.

Prevent unauthorized individuals from entering restricted areas.

Provide safety training.

Record operational or production data.

Recruit personnel.

Report information to managers or other personnel.

Request emergency personnel.

Schedule instructional activities.

Search individuals for illegal or dangerous items.

Supervise employees.

Train personnel to enhance job skills.

Job Zone

Job Zone Two: Some Preparation Needed

These occupations usually require a high school diploma.

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.

SVP Range: (4.0 to < 6.0)