Shuttle Drivers and Chauffeurs

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Bright Outlook

Interest Profile (RIASEC)

Common Job Titles

Key Tasks

Arrange to pick up particular customers or groups on a regular schedule.

Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.

Collect fares or vouchers from passengers, and make change or issue receipts as necessary.

Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.

Complete accident reports when necessary.

Comply with traffic regulations to operate vehicles in a safe and courteous manner.

Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.

Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.

Maintain knowledge of first-aid procedures.

Notify dispatchers or company mechanics of vehicle problems.

Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.

Perform errands for customers or employers, such as delivering or picking up mail and packages.

Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.

Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.

Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.

Pick up or meet passengers according to requests, appointments, or schedules.

Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.

Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.

Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.

Read maps and follow written and verbal geographic directions.

Record vehicle routes.

Regulate heating, lighting, and ventilation systems for passenger comfort.

Report any vehicle malfunctions or needed repairs.

Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.

Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.

Vacuum and clean interiors, and wash and polish exteriors of automobiles.

Technology Skills

Spreadsheet software

Microsoft Excel

Mobile location based services software

Digital Dispatch
Global positioning system GPS software
Piccolo Software PiccoloTaxi
TSS Wireless Fleet Management Suite

Data base user interface and query software

Actsoft Comet Tracker
Penchant Software dispatchOffice
TranWare Enterprise Suite

Office suite software

Microsoft Office software

Operating system software

Microsoft Windows

Internet browser software

Web browser software

Map creation software

AOL MapQuest

Web page creation and editing software

Facebook

Tools and Equipment

Touring bicycles

Bicycle taxis
Pedicabs
Rickshaws

Mobile phones

Cell phones
Smartphones

Security cameras

Digital surveillance camera systems

Radio frequency identification devices

Radio frequency identification RFID devices

Mobile medical services first aid kits

Emergency first-aid kits

Emergency vehicle exits

Emergency exit doors

Fire extinguishers

Portable fire extinguishers

Bar code reader equipment

Barcode scanners

Exterior automobile lighting

Bus warning lights

Surveillance video or audio recorders

Closed-circuit TV cameras

Busses

Passenger buses

Magnetic stripe readers and encoders

Credit card processing machines

Point of sale POS receipt printers

Mobile electronic funds transfer point of sale EFTPOS printers

Automotive doors

Powered service doors

Notebook computers

Mobile data computers

Vehicle traction control systems

Snow chains

Lifts

Wheelchair lifts

Alarm systems

Alarms

Instant messaging platform

Text messaging equipment

Minivans or vans

Vans

Point of sale POS terminal

Mobile electronic funds transfer point of sale EFTPOS equipment

Portable data input terminals

On-board data input terminals

Tire pressure gauge

Tire pressure gauges

Thin client computers

Communications computers

Light trucks or sport utility vehicles

Sport utility vehicles SUVs

Wheelchair accessories

Wheelchair restraint systems

Global positioning system GPS receiver

Global positioning system GPS receivers

Location based messaging service platforms

Satellite linkup systems

Two way radios

Limousines

Tablet computers

Detailed Work Activities

Drive passenger vehicles.

Clean vehicles or vehicle components.

Follow safety procedures for vehicle operation.

Inspect motor vehicles.

Maintain vehicles in good working condition.

Record operational details of travel.

Report vehicle or equipment malfunctions.

Assist customers to ensure comfort or safety.

Assist passengers during vehicle boarding.

Collect fares or payment from customers.

Communicate with others to coordinate vehicle movement.

Greet customers, patrons, or visitors.

Maintain professional knowledge or certifications.

Move materials, equipment, or supplies.

Notify others of emergencies, problems, or hazards.

Prepare accident or incident reports.

Provide transportation information to passengers or customers.

Read maps to determine routes.

Receive information or instructions for performing work assignments.

Schedule operational activities.

Job Zone

Job Zone Two: Some Preparation Needed

These occupations usually require a high school diploma.

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.

SVP Range: (4.0 to < 6.0)