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Respond to customer problems or complaints.

Detailed Work Activity

Element: Performing for or Working Directly with the Public
Intermediate Activity: Respond to customer problems or inquiries.

Occupations with this activity

  • Administrative Services Managers(11-3012.00)
  • Bill and Account Collectors(43-3011.00)
  • Billing and Posting Clerks(43-3021.00)
  • Brokerage Clerks(43-4011.00)
  • Civil Engineering Technologists and Technicians(17-3022.00)
  • Customer Service Representatives(43-4051.00)
  • Dispatchers, Except Police, Fire, and Ambulance(43-5032.00)
  • First-Line Supervisors of Office and Administrative Support Workers(43-1011.00)
  • Hydrologists(19-2043.00)
  • Library Technicians(25-4031.00)
  • New Accounts Clerks(43-4141.00)
  • Office Clerks, General(43-9061.00)
  • Order Clerks(43-4151.00)
  • Parking Enforcement Workers(33-3041.00)
  • Postal Service Clerks(43-5051.00)
  • Receptionists and Information Clerks(43-4171.00)
  • Shipping, Receiving, and Inventory Clerks(43-5071.00)
  • Tellers(43-3071.00)
  • Ushers, Lobby Attendants, and Ticket Takers(39-3031.00)

Source: O*NET database (dwa_reference, tasks_to_dwas)