Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Task
Occupations performing this task
Occupations performing related activities
- Administrative Services Managers
- Bill and Account Collectors
- Billing and Posting Clerks
- Brokerage Clerks
- Civil Engineering Technologists and Technicians
- Customer Service Representatives
- Dispatchers, Except Police, Fire, and Ambulance
- Eligibility Interviewers, Government Programs
- First-Line Supervisors of Office and Administrative Support Workers
- Freight Forwarders
- Gambling Dealers
- Hotel, Motel, and Resort Desk Clerks
- Hydrologists
- Library Assistants, Clerical
- Library Technicians
- Medical Secretaries and Administrative Assistants
- Meter Readers, Utilities
- New Accounts Clerks
- Office Clerks, General
- Order Clerks
- Parking Enforcement Workers
- Patient Representatives
- Public Safety Telecommunicators
- Receptionists and Information Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Shipping, Receiving, and Inventory Clerks
- Switchboard Operators, Including Answering Service
- Tellers
- Ushers, Lobby Attendants, and Ticket Takers
Source: O*NET database (task_statements)
