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Answer customer questions about goods or services.
Detailed Work Activity
Element:
Performing for or Working Directly with the Public
Intermediate Activity:
Respond to customer problems or inquiries.
Occupations with this activity
Cashiers
(41-2011.00)
Counter and Rental Clerks
(41-2021.00)
Demonstrators and Product Promoters
(41-9011.00)
Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
(41-9091.00)
First-Line Supervisors of Non-Retail Sales Workers
(41-1012.00)
First-Line Supervisors of Retail Sales Workers
(41-1011.00)
Retail Salespersons
(41-2031.00)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
(41-3091.00)
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
(41-4012.00)
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Source: O*NET database (dwa_reference, tasks_to_dwas)
(41-4011.00)
Switchboard Operators, Including Answering Service
(43-2011.00)
Telemarketers
(41-9041.00)
Tellers
(43-3071.00)
Beesla - Answer customer questions about goods or services.
