Sell services to individuals or businesses. May describe options or resolve client problems.
Job Zone Two: Some Preparation Needed
These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
Spreadsheet software
Graphics or photo imaging software
Electronic mail software
Enterprise resource planning ERP software
Customer relationship management CRM software
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
A tendency to seek out, enjoy, and be energized by social interaction at work.
This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the O*NET Tools Developer License. O*NET® is a trademark of USDOL/ETA. Beesla has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Enterprise application integration software
Office suite software
Operating system software
Word processing software
Sales and marketing software
Analytical or scientific software
Presentation software
Project management software
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
A tendency to be pleasant, helpful, and willing to assist others at work.
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
A tendency to cope and function effectively in stressful situations at work.
A tendency to be comfortable with ambiguity and uncertainty at work.
A tendency to lead, take charge, offer opinions, and provide direction at work.
A tendency to be detail-oriented, organized, and thorough in completing work.
A tendency to be honest and ethical at work.
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
A tendency to be modest and humble when interacting with others at work.
