Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Task
Occupations performing this task
Occupations performing related activities
- Administrative Services Managers
- Bill and Account Collectors
- Billing and Posting Clerks
- Bookkeeping, Accounting, and Auditing Clerks
- Brokerage Clerks
- Buyers and Purchasing Agents, Farm Products
- Civil Engineering Technologists and Technicians
- Credit Authorizers, Checkers, and Clerks
- Dispatchers, Except Police, Fire, and Ambulance
- Executive Secretaries and Executive Administrative Assistants
- First-Line Supervisors of Office and Administrative Support Workers
- Freight Forwarders
- Gambling Cage Workers
- Hotel, Motel, and Resort Desk Clerks
- Hydrologists
- Insurance Claims and Policy Processing Clerks
- Library Technicians
- Logistics Analysts
- New Accounts Clerks
- Office Clerks, General
- Online Merchants
- Order Clerks
- Parking Enforcement Workers
- Payroll and Timekeeping Clerks
- Postal Service Clerks
- Procurement Clerks
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- Receptionists and Information Clerks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
- Shipping, Receiving, and Inventory Clerks
- Switchboard Operators, Including Answering Service
- Tellers
- Ushers, Lobby Attendants, and Ticket Takers
Source: O*NET database (task_statements)
