First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Directly supervise and coordinate activities of entertainment and recreation related workers.
Match
Job outlook
Full Occupation Profile
Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed
Usually requires a high school diploma or GED, though some occupations may not.
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Ranges from a few days to one year of on-the-job training.
These occupations involve following instructions and often involve using your knowledge and skills to help others. Examples include dishwashers, landscaping and groundskeeping workers, counter and rental clerks, dental laboratory technicians, and security guards.
Technology Skills
Spreadsheet software
Presentation software
Electronic mail software
Office suite software
Word processing software
Time accounting software
Internet browser software
Calendar and scheduling software
Inventory management software
Point of sale POS software
Tools and Equipment
Photocopiers
Notebook computer
Laser printers
Desktop computer
Special purpose telephones
Personal computer
Detailed Work Activities
- Evaluate employee performance.
- Explain regulations, policies, or procedures.
- Manage operations of artistic or entertainment departments or organizations.
- Resolve customer complaints or problems.
- Assign duties or work schedules to employees.
- Confer with organizational members to accomplish work activities.
- Develop plans for programs or services.
- Inspect equipment to ensure proper functioning.
- Inspect facilities.
- Maintain knowledge of business operations.
- Maintain professional knowledge or certifications.
- Order materials, supplies, or equipment.
- Organize recreational activities or events.
- Perform human resources activities.
- Prepare operational reports or records.
- Provide attraction or event information to patrons.
- Supervise service workers.
- Support the professional development of others.
- Train service staff.
Work Styles
A tendency to lead, take charge, offer opinions, and provide direction at work.
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
A tendency to seek out, enjoy, and be energized by social interaction at work.
A tendency to be pleasant, helpful, and willing to assist others at work.
A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
A tendency to show concern for others and be sensitive to others' needs and feelings at work.
A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
A tendency to be open to and comfortable with change, new experiences, or ideas at work.
A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
A tendency to be detail-oriented, organized, and thorough in completing work.
A tendency to be honest and ethical at work.
A tendency to cope and function effectively in stressful situations at work.
A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
A tendency to be comfortable with ambiguity and uncertainty at work.
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
A tendency to be modest and humble when interacting with others at work.
A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
Reference
This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the O*NET Tools Developer License. O*NET® is a trademark of USDOL/ETA. Beesla has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.