Customer and Personal Service

Occupations requiring this knowledge

• First-Line Supervisors of Personal Service Workers6.44
• Public Safety Telecommunicators6.42
• Eligibility Interviewers, Government Programs6.29
• Morticians, Undertakers, and Funeral Arrangers6.26
• Claims Adjusters, Examiners, and Investigators6.25
• Health Education Specialists6.20
• First-Line Supervisors of Police and Detectives6.19
• First-Line Supervisors of Firefighting and Prevention Workers6.19
• First-Line Supervisors of Security Workers6.13
• Podiatrists6.02
• Transit and Railroad Police6.02
• Nurse Anesthetists6.00
• Funeral Home Managers5.98
• Credit Counselors5.96
• Fire Inspectors and Investigators5.96
• Chief Executives5.94
• Social and Community Service Managers5.94
• Mental Health Counselors5.93
• Midwives5.92
• Firefighters5.89
• Education and Childcare Administrators, Preschool and Daycare5.88
• Critical Care Nurses5.88
• Audiologists5.86
• Police and Sheriff's Patrol Officers5.86
• Property, Real Estate, and Community Association Managers5.85
• Substance Abuse and Behavioral Disorder Counselors5.83
• Healthcare Social Workers5.81
• Naturopathic Physicians5.80
• Insurance Appraisers, Auto Damage5.78
• Public Relations Specialists5.77
• Medical Assistants5.77
• Security Guards5.77
• Marriage and Family Therapists5.76
• Veterinarians5.76
• Real Estate Sales Agents5.76
• Coroners5.74
• Emergency Management Directors5.73
• Government Property Inspectors and Investigators5.73
• Family Medicine Physicians5.73
• Residential Advisors5.73
• Interviewers, Except Eligibility and Loan5.69
• Respiratory Therapists5.67
• Customer Service Representatives5.67
• School Psychologists5.66
• Physician Assistants5.65
• Nurse Practitioners5.65
• Animal Control Workers5.65
• Parts Salespersons5.65
• Advertising Sales Agents5.65
• First-Line Supervisors of Retail Sales Workers5.63
• Computer User Support Specialists5.62
• Pediatricians, General5.62
• Aircraft Cargo Handling Supervisors5.62
• Loan Officers5.60
• Dietetic Technicians5.60
• Occupational Therapy Assistants5.60
• Physical Therapists5.59
• Diagnostic Medical Sonographers5.58
• Market Research Analysts and Marketing Specialists5.57
• Orthotists and Prosthetists5.57
• Freight Forwarders5.56
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators5.56
• Occupational Therapists5.55
• Nuclear Medicine Technologists5.55
• Purchasing Agents, Except Wholesale, Retail, and Farm Products5.53
• Security Management Specialists5.53
• Medical and Health Services Managers5.52
• Medical Equipment Preparers5.52
• Phlebotomists5.52
• Sales Engineers5.51
• Security Managers5.50
• First-Line Supervisors of Gambling Services Workers5.50
• Tax Examiners and Collectors, and Revenue Agents5.49
• Detectives and Criminal Investigators5.49
• Fundraisers5.48
• Information Technology Project Managers5.48
• Registered Nurses5.48
• Physical Medicine and Rehabilitation Physicians5.48
• Fish and Game Wardens5.48
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products5.48
• Dispatchers, Except Police, Fire, and Ambulance5.48
• Bus Drivers, Transit and Intercity5.47
• Switchboard Operators, Including Answering Service5.46
• Telephone Operators5.46
• Hearing Aid Specialists5.45
• Librarians and Media Collections Specialists5.44
• Nurse Midwives5.44
• Chiropractors5.43
• Dentists, General5.43
• Advanced Practice Psychiatric Nurses5.43
• Dermatologists5.43
• Aviation Inspectors5.43
• Flight Attendants5.42
• New Accounts Clerks5.41
• Social and Human Service Assistants5.40
• Interior Designers5.40
• Advertising and Promotions Managers5.39
• Personal Financial Advisors5.38
• Music Therapists5.38
• Patient Representatives5.38
• Reservation and Transportation Ticket Agents and Travel Clerks5.38
• Community Health Workers5.37
• Financial Managers5.36
• Real Estate Brokers5.35
• Opticians, Dispensing5.33
• Athletic Trainers5.33
• Park Naturalists5.32
• Computer Science Teachers, Postsecondary5.32
• Fundraising Managers5.30
• Radiation Therapists5.30
• Skincare Specialists5.30
• Order Clerks5.30
• Management Analysts5.29
• Acupuncturists5.29
• Brownfield Redevelopment Specialists and Site Managers5.27
• Massage Therapists5.27
• Recreational Therapists5.26
• Allergists and Immunologists5.26
• Logisticians5.25
• Clergy5.25
• Sales Managers5.24
• Physical Therapist Assistants5.24
• Court, Municipal, and License Clerks5.24
• Motorboat Operators5.23
• Transportation, Storage, and Distribution Managers5.22
• Spa Managers5.22
• Compliance Managers5.22
• Forest Fire Inspectors and Prevention Specialists5.22
• Shuttle Drivers and Chauffeurs5.22
• Architectural and Engineering Managers5.21
• Rehabilitation Counselors5.21
• Child, Family, and School Social Workers5.21
• Acute Care Nurses5.21
• Emergency Medicine Physicians5.21
• Ophthalmic Medical Technologists5.20
• Recycling Coordinators5.20
• Art Therapists5.19
• Solar Thermal Installers and Technicians5.19
• Bill and Account Collectors5.18
• Administrative Services Managers5.17
• Ophthalmologists, Except Pediatric5.17
• Insurance Claims and Policy Processing Clerks5.17
• Education Administrators, Postsecondary5.16
• File Clerks5.15
• Compensation and Benefits Managers5.14
• Photographers5.14
• Optometrists5.14
• Meeting, Convention, and Event Planners5.11
• Neurodiagnostic Technologists5.10
• Construction and Building Inspectors5.08
• Physical Therapist Aides5.07
• Dental Assistants5.07
• First-Line Supervisors of Non-Retail Sales Workers5.06
• Facilities Managers5.05
• Purchasing Managers5.05
• Supply Chain Managers5.05
• Foresters5.05
• Tutors5.05
• Pharmacists5.05
• Exercise Physiologists5.05
• Fire-Prevention and Protection Engineers5.04
• Occupational Health and Safety Specialists5.04
• Genetic Counselors5.04
• Oral and Maxillofacial Surgeons5.03
• Teaching Assistants, Preschool, Elementary, Middle, and Secondary School, Except Special Education5.02
• Speech-Language Pathologists5.02
• Obstetricians and Gynecologists5.02
• Animal Breeders5.02
• Health and Safety Engineers, Except Mining Safety Engineers and Inspectors5.01
• Lawyers5.01
• Lodging Managers5.00
• Nursing Instructors and Teachers, Postsecondary5.00
• Farm and Home Management Educators5.00
• Clinical Nurse Specialists5.00
• Cardiovascular Technologists and Technicians5.00
• Prosthodontists4.99
• Air Traffic Controllers4.99
• Equal Opportunity Representatives and Officers4.98
• Funeral Attendants4.98
• Baggage Porters and Bellhops4.97
• Gambling Cage Workers4.97
• Clinical Neuropsychologists4.96
• Pharmacy Technicians4.96
• Automotive and Watercraft Service Attendants4.96
• Human Resources Managers4.95
• Radiologists4.95
• Radiologic Technologists and Technicians4.95
• Bartenders4.95
• Orthodontists4.93
• First-Line Supervisors of Office and Administrative Support Workers4.93
• Zoologists and Wildlife Biologists4.92
• Psychiatrists4.92
• Mental Health and Substance Abuse Social Workers4.91
• Criminal Justice and Law Enforcement Teachers, Postsecondary4.91
• Human Resources Assistants, Except Payroll and Timekeeping4.90
• Radio, Cellular, and Tower Equipment Installers and Repairers4.90
• Surgical Technologists4.89
• Tour Guides and Escorts4.89
• Food Service Managers4.88
• Urban and Regional Planners4.88
• Urologists4.88
• Insurance Sales Agents4.88
• Dietitians and Nutritionists4.87
• Securities, Commodities, and Financial Services Sales Agents4.87
• Compensation, Benefits, and Job Analysis Specialists4.86
• Marketing Managers4.85
• Clinical Research Coordinators4.85
• Travel Guides4.85
• Heating, Air Conditioning, and Refrigeration Mechanics and Installers4.85
• Neuropsychologists4.84
• Educational, Guidance, and Career Counselors and Advisors4.84
• Solar Sales Representatives and Assessors4.84
• Gambling Managers4.83
• Training and Development Specialists4.83
• Precision Agriculture Technicians4.83
• Credit Authorizers, Checkers, and Clerks4.83
• Entertainment and Recreation Managers, Except Gambling4.82
• Orthoptists4.82
• Customs and Border Protection Officers4.82
• Fitness and Wellness Coordinators4.81
• Architects, Except Landscape and Naval4.81
• Compliance Officers4.80
• Online Merchants4.80
• Fraud Examiners, Investigators and Analysts4.80
• Postmasters and Mail Superintendents4.79
• Library Science Teachers, Postsecondary4.79
• Energy Auditors4.79
• Agricultural Sciences Teachers, Postsecondary4.78
• Private Detectives and Investigators4.77
• Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers4.77
• Secondary School Teachers, Except Special and Career/Technical Education4.76
• Travel Agents4.76
• Telecommunications Equipment Installers and Repairers, Except Line Installers4.76
• Agents and Business Managers of Artists, Performers, and Athletes4.75
• Database Administrators4.75
• Hospitalists4.75
• Surgical Assistants4.75
• Medical Secretaries and Administrative Assistants4.75
• Power Distributors and Dispatchers4.75
• Preventive Medicine Physicians4.74
• Insulation Workers, Mechanical4.74
• Jewelers and Precious Stone and Metal Workers4.74
• General Internal Medicine Physicians4.73
• Home Appliance Repairers4.73
• Computer and Information Systems Managers4.72
• Security and Fire Alarm Systems Installers4.72
• First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers4.71
• Hairdressers, Hairstylists, and Cosmetologists4.71
• Construction Managers4.70
• Anesthesiologist Assistants4.70
• Magnetic Resonance Imaging Technologists4.70
• Postal Service Mail Carriers4.70
• Tailors, Dressmakers, and Custom Sewers4.70
• Network and Computer Systems Administrators4.69
• Buyers and Purchasing Agents, Farm Products4.68
• Radio Frequency Identification Device Specialists4.68
• Directors, Religious Activities and Education4.68
• Special Education Teachers, Middle School4.68
• Insurance Underwriters4.67
• Environmental Engineers4.67
• Interpreters and Translators4.67
• Service Unit Operators, Oil and Gas4.67
• Industrial-Organizational Psychologists4.65
• Archivists4.65
• Licensed Practical and Licensed Vocational Nurses4.65
• First-Line Supervisors of Housekeeping and Janitorial Workers4.65
• Makeup Artists, Theatrical and Performance4.65
• Legal Secretaries and Administrative Assistants4.65
• General and Operations Managers4.64
• Environmental Science and Protection Technicians, Including Health4.64
• Veterinary Assistants and Laboratory Animal Caretakers4.64
• Embalmers4.64
• Ambulance Drivers and Attendants, Except Emergency Medical Technicians4.64
• Anesthesiologists4.63
• Tax Preparers4.62
• Civil Engineers4.62
• Occupational Health and Safety Technicians4.62
• Writers and Authors4.62
• Solar Energy Installation Managers4.62
• Brokerage Clerks4.61
• Adult Basic Education, Adult Secondary Education, and English as a Second Language Instructors4.60
• Exercise Trainers and Group Fitness Instructors4.60
• Quality Control Systems Managers4.59
• Environmental Restoration Planners4.59
• Production, Planning, and Expediting Clerks4.59
• Family and Consumer Sciences Teachers, Postsecondary4.58
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products4.58
• Training and Development Managers4.57
• Telecommunications Engineering Specialists4.57
• Survey Researchers4.56
• Investment Fund Managers4.55
• Computer Systems Engineers/Architects4.55
• Validation Engineers4.55
• Recreation and Fitness Studies Teachers, Postsecondary4.54
• Career/Technical Education Teachers, Postsecondary4.54
• Billing and Posting Clerks4.54
• Talent Directors4.53
• Education Administrators, Kindergarten through Secondary4.52
• Loss Prevention Managers4.52
• Energy Engineers, Except Wind and Solar4.52
• Conservation Scientists4.52
• Wholesale and Retail Buyers, Except Farm Products4.51
• Pharmacy Aides4.51
• Document Management Specialists4.50
• Social Work Teachers, Postsecondary4.50
• Low Vision Therapists, Orientation and Mobility Specialists, and Vision Rehabilitation Therapists4.50
• Chefs and Head Cooks4.50
• Procurement Clerks4.50
• Musical Instrument Repairers and Tuners4.48
• Septic Tank Servicers and Sewer Pipe Cleaners4.47
• Commercial Pilots4.47
• Business Teachers, Postsecondary4.46
• Neurologists4.45
• Concierges4.45
• Agricultural Inspectors4.45
• Chief Sustainability Officers4.44
• Medical and Clinical Laboratory Technologists4.44
• Personal Care Aides4.44
• Sustainability Specialists4.43
• Nursing Assistants4.43
• Accountants and Auditors4.42
• Special Education Teachers, Elementary School4.42
• Special Education Teachers, Secondary School4.42
• Motorboat Mechanics and Service Technicians4.42
• Locksmiths and Safe Repairers4.42
• Transportation Engineers4.41
• Ophthalmic Medical Technicians4.41
• Highway Maintenance Workers4.41
• Web Administrators4.40
• Counter and Rental Clerks4.40
• Bookkeeping, Accounting, and Auditing Clerks4.40
• Data Entry Keyers4.40
• Hotel, Motel, and Resort Desk Clerks4.38
• Word Processors and Typists4.38
• Airfield Operations Specialists4.38
• Wind Energy Engineers4.37
• Retail Loss Prevention Specialists4.37
• Loan Interviewers and Clerks4.37
• Administrative Law Judges, Adjudicators, and Hearing Officers4.36
• Athletes and Sports Competitors4.36
• Veterinary Technologists and Technicians4.36
• Cashiers4.36
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive4.36
• Elevator and Escalator Installers and Repairers4.36
• First-Line Supervisors of Mechanics, Installers, and Repairers4.36
• Medical Equipment Repairers4.36
• Customs Brokers4.35
• Computer Network Architects4.35
• Surveyors4.35
• Library Technicians4.35
• Ushers, Lobby Attendants, and Ticket Takers4.35
• Telecommunications Line Installers and Repairers4.35
• First-Line Supervisors of Construction Trades and Extraction Workers4.34
• Traffic Technicians4.33
• Transportation Inspectors4.33
• Animal Caretakers4.32
• Paralegals and Legal Assistants4.31
• Bicycle Repairers4.31
• Clinical Data Managers4.30
• Civil Engineering Technologists and Technicians4.30
• Transportation Planners4.30
• Health Specialties Teachers, Postsecondary4.30
• Medical and Clinical Laboratory Technicians4.30
• Pest Control Workers4.30
• Carpet Installers4.30
• Sociology Teachers, Postsecondary4.29
• Clinical and Counseling Psychologists4.28
• Film and Video Editors4.28
• Logistics Analysts4.27
• Animal Scientists4.27
• Coaches and Scouts4.27
• Shampooers4.27
• Tellers4.27
• Intelligence Analysts4.26
• Fishing and Hunting Workers4.26
• Wind Energy Development Managers4.25
• Landscape Architects4.25
• Health Informatics Specialists4.24
• Manufactured Building and Mobile Home Installers4.24
• Physicians, Pathologists4.23
• Animal Trainers4.23
• Audiovisual Equipment Installers and Repairers4.23
• First-Line Supervisors of Farming, Fishing, and Forestry Workers4.22
• Weatherization Installers and Technicians4.22
• Media Programming Directors4.21
• Correctional Officers and Jailers4.21
• Door-to-Door Sales Workers, News and Street Vendors, and Related Workers4.21
• Water and Wastewater Treatment Plant and System Operators4.21
• Medical Appliance Technicians4.21
• Recreation Workers4.20
• Telemarketers4.20
• Plumbers, Pipefitters, and Steamfitters4.20
• Judges, Magistrate Judges, and Magistrates4.19
• Meter Readers, Utilities4.19
• Water Resource Specialists4.18
• Fence Erectors4.17
• Orderlies4.16
• Camera and Photographic Equipment Repairers4.16
• Elementary School Teachers, Except Special Education4.15
• Mail Clerks and Mail Machine Operators, Except Postal Service4.15
• Automotive Glass Installers and Repairers4.15
• Business Continuity Planners4.14
• Information Security Analysts4.14
• Aerospace Engineering and Operations Technologists and Technicians4.14
• Non-Destructive Testing Specialists4.14
• Career/Technical Education Teachers, Secondary School4.14
• Payroll and Timekeeping Clerks4.14
• Floor Sanders and Finishers4.13
• Mechanical Door Repairers4.13
• Heavy and Tractor-Trailer Truck Drivers4.13
• Software Developers4.12
• Cooks, Private Household4.12
• Geographic Information Systems Technologists and Technicians4.11
• Psychiatric Technicians4.11
• Waiters and Waitresses4.11
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand4.11
• Environmental Compliance Inspectors4.10
• Atmospheric and Space Scientists4.10
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop4.10
• Barbers4.10
• Postal Service Clerks4.10
• Self-Enrichment Teachers4.09
• Demonstrators and Product Promoters4.09
• Helpers--Pipelayers, Plumbers, Pipefitters, and Steamfitters4.09
• Helpers--Installation, Maintenance, and Repair Workers4.09
• Forest and Conservation Workers4.07
• Paperhangers4.07
• Natural Sciences Managers4.06
• English Language and Literature Teachers, Postsecondary4.06
• Psychiatric Aides4.06
• Retail Salespersons4.06
• Subway and Streetcar Operators4.05
• Appraisers of Personal and Business Property4.04
• Appraisers and Assessors of Real Estate4.04
• Endoscopy Technicians4.04
• Biofuels Production Managers4.03
• Communications Teachers, Postsecondary4.03
• Kindergarten Teachers, Except Special Education4.03
• Electrical and Electronic Engineering Technologists and Technicians4.02
• Environmental Scientists and Specialists, Including Health4.02
• Gambling Dealers4.02
• Maids and Housekeeping Cleaners4.01
• Logistics Engineers4.00
• Water/Wastewater Engineers4.00
• Human Factors Engineers and Ergonomists4.00
• Middle School Teachers, Except Special and Career/Technical Education4.00
• Home Health Aides4.00
• Nannies4.00
• Occupational Therapy Aides3.99
• Preschool Teachers, Except Special Education3.98
• Merchandise Displayers and Window Trimmers3.98
• Electrical and Electronics Repairers, Commercial and Industrial Equipment3.98
• Forest and Conservation Technicians3.97
• Probation Officers and Correctional Treatment Specialists3.97
• Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary3.97
• Farmers, Ranchers, and Other Agricultural Managers3.96
• Education Teachers, Postsecondary3.96
• Sound Engineering Technicians3.96
• Solar Photovoltaic Installers3.96
• Control and Valve Installers and Repairers, Except Mechanical Door3.96
• Childcare Workers3.95
• Gambling Change Persons and Booth Cashiers3.95
• Instructional Coordinators3.94
• Transportation Security Screeners3.93
• Avionics Technicians3.93
• Computer Systems Analysts3.92
• Correspondence Clerks3.92
• Statistical Assistants3.92
• Range Managers3.91
• Soil and Plant Scientists3.90
• Remote Sensing Technicians3.90
• Psychology Teachers, Postsecondary3.90
• News Analysts, Reporters, and Journalists3.90
• Dining Room and Cafeteria Attendants and Bartender Helpers3.90
• Computer, Automated Teller, and Office Machine Repairers3.90
• Helpers--Carpenters3.89
• Industrial Engineers3.88
• Hazardous Materials Removal Workers3.88
• Explosives Workers, Ordnance Handling Experts, and Blasters3.88
• Captains, Mates, and Pilots of Water Vessels3.88
• Locker Room, Coatroom, and Dressing Room Attendants3.87
• Helpers--Electricians3.86
• Industrial Production Managers3.85
• Agricultural Engineers3.85
• Graphic Designers3.85
• Tree Trimmers and Pruners3.85
• Riggers3.85
• Marine Engineers and Naval Architects3.84
• Court Reporters and Simultaneous Captioners3.84
• Butchers and Meat Cutters3.84
• Receptionists and Information Clerks3.83
• Bailiffs3.82
• Roofers3.82
• Segmental Pavers3.82
• Watch and Clock Repairers3.82
• Engine and Other Machine Assemblers3.82
• Hydroelectric Plant Technicians3.81
• Budget Analysts3.80
• First-Line Supervisors of Correctional Officers3.79
• Computer Network Support Specialists3.78