Dealing With Unpleasant, Angry, or Discourteous People
Work Context
Occupations with this context
- Emergency Medicine Physicians4.77
- Correctional Officers and Jailers4.75
- Public Safety Telecommunicators4.71
- Police and Sheriff's Patrol Officers4.64
- Animal Control Workers4.64
- Transportation Security Screeners4.63
- Bill and Account Collectors4.63
- Gambling Change Persons and Booth Cashiers4.61
- Flight Attendants4.60
- First-Line Supervisors of Correctional Officers4.57
- Child, Family, and School Social Workers4.48
- Psychiatric Technicians4.47
- Parking Enforcement Workers4.47
- Acute Care Nurses4.45
- Dispatchers, Except Police, Fire, and Ambulance4.44
- Fast Food and Counter Workers4.41
- First-Line Supervisors of Gambling Services Workers4.40
- First-Line Supervisors of Police and Detectives4.37
- Switchboard Operators, Including Answering Service4.34
- Customs and Border Protection Officers4.33
- Gambling Dealers4.33
- Critical Care Nurses4.32
- Probation Officers and Correctional Treatment Specialists4.31
- Judges, Magistrate Judges, and Magistrates4.31
- Pharmacy Technicians4.30
- Postmasters and Mail Superintendents4.28
- Psychiatrists4.28
- Hospitalists4.28
- Hotel, Motel, and Resort Desk Clerks4.27
- Subway and Streetcar Operators4.25
- Customer Service Representatives4.21
- Telemarketers4.17
- Registered Nurses4.14
- Phlebotomists4.14
- Claims Adjusters, Examiners, and Investigators4.13
- Detectives and Criminal Investigators4.12
- Transit and Railroad Police4.11
- Cashiers4.11
- Urologists4.08
- Psychiatric Aides4.08
- Gambling Cage Workers4.07
- Coroners4.05
- Mental Health and Substance Abuse Social Workers4.05
- Orderlies4.05
- Occupational Therapy Assistants4.05
- Compliance Officers4.04
- Elementary School Teachers, Except Special Education4.04
- Nursing Assistants4.04
- Art Therapists4.03
- Counter and Rental Clerks4.03
- Passenger Attendants4.03
- Reservation and Transportation Ticket Agents and Travel Clerks4.02
- Meat, Poultry, and Fish Cutters and Trimmers4.01
- Magnetic Resonance Imaging Technologists4.00
- Licensed Practical and Licensed Vocational Nurses4.00
- Parts Salespersons3.99
- Radiologic Technologists and Technicians3.97
- Medical Assistants3.97
- Bailiffs3.97
- Interviewers, Except Eligibility and Loan3.97
- Special Education Teachers, Middle School3.96
- Postal Service Clerks3.96
- Occupational Therapy Aides3.95
- Gambling Managers3.94
- Substance Abuse and Behavioral Disorder Counselors3.94
- Pharmacy Aides3.93
- Bartenders3.93
- Ushers, Lobby Attendants, and Ticket Takers3.93
- Medical Secretaries and Administrative Assistants3.93
- Meter Readers, Utilities3.92
- Patient Representatives3.91
- Tellers3.91
- Telephone Operators3.90
- Healthcare Social Workers3.89
- Career/Technical Education Teachers, Middle School3.89
- Physician Assistants3.89
- Chefs and Head Cooks3.88
- Retail Salespersons3.88
- Court, Municipal, and License Clerks3.88
- Advanced Practice Psychiatric Nurses3.87
- Baristas3.86
- Nurse Anesthetists3.85
- Butchers and Meat Cutters3.85
- Credit Authorizers, Checkers, and Clerks3.84
- Elevator and Escalator Installers and Repairers3.84
- Food Servers, Nonrestaurant3.83
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators3.83
- Administrative Law Judges, Adjudicators, and Hearing Officers3.81
- Career/Technical Education Teachers, Secondary School3.80
- Special Education Teachers, Secondary School3.80
- Ophthalmic Medical Technologists3.80
- Fish and Game Wardens3.79
- Social and Community Service Managers3.77
- First-Line Supervisors of Personal Service Workers3.77
- Educational, Guidance, and Career Counselors and Advisors3.76
- Pediatricians, General3.76
- Marriage and Family Therapists3.75
- Physical Therapists3.75
- Retail Loss Prevention Specialists3.74
- Cardiovascular Technologists and Technicians3.73
- Aircraft Cargo Handling Supervisors3.73
- Radiation Therapists3.72
- Loan Interviewers and Clerks3.72
- Podiatrists3.71
- Opticians, Dispensing3.71
- Property, Real Estate, and Community Association Managers3.70
- Pharmacists3.70
- Food Service Managers3.69
- Medical Equipment Preparers3.69
- Nuclear Medicine Technologists3.68
- Dental Assistants3.68
- Cooks, Fast Food3.68
- Cargo and Freight Agents3.67
- Airfield Operations Specialists3.66
- Human Resources Managers3.64
- Mental Health Counselors3.64
- Family Medicine Physicians3.64
- Baggage Porters and Bellhops3.64
- First-Line Supervisors of Production and Operating Workers3.64
- Automotive and Watercraft Service Attendants3.64
- Athletic Trainers3.63
- Tax Examiners and Collectors, and Revenue Agents3.61
- Veterinarians3.61
- Diagnostic Medical Sonographers3.61
- Ambulance Drivers and Attendants, Except Emergency Medical Technicians3.61
- Bus Drivers, Transit and Intercity3.61
- Insurance Appraisers, Auto Damage3.60
- Government Property Inspectors and Investigators3.60
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop3.60
- Motorcycle Mechanics3.60
- First-Line Supervisors of Retail Sales Workers3.59
- Labor Relations Specialists3.58
- Neurodiagnostic Technologists3.58
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products3.58
- Lodging Managers3.57
- Social and Human Service Assistants3.57
- Dietetic Technicians3.57
- Dining Room and Cafeteria Attendants and Bartender Helpers3.57
- Construction and Building Inspectors3.56
- Home Appliance Repairers3.56
- Coin, Vending, and Amusement Machine Servicers and Repairers3.55
- Recreation Workers3.54
- Security Managers3.53
- Nurse Midwives3.53
- Roof Bolters, Mining3.53
- Parking Attendants3.53
- Credit Counselors3.52
- Nurse Practitioners3.52
- Firefighters3.52
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products3.52
- Wind Turbine Service Technicians3.52
- Recreational Therapists3.51
- Riggers3.51
- Extruding and Drawing Machine Setters, Operators, and Tenders, Metal and Plastic3.51
- Motorboat Operators3.51
- Customs Brokers3.50
- Respiratory Therapists3.50
- Ophthalmic Medical Technicians3.50
- Human Resources Assistants, Except Payroll and Timekeeping3.50
- Dermatologists3.49
- Air Traffic Controllers3.49
- Loss Prevention Managers3.48
- Clinical and Counseling Psychologists3.48
- Music Therapists3.48
- Orthoptists3.48
- Amusement and Recreation Attendants3.48
- Ophthalmic Laboratory Technicians3.48
- Shuttle Drivers and Chauffeurs3.48
- Court Reporters and Simultaneous Captioners3.47
- Forest Fire Inspectors and Prevention Specialists3.47
- Word Processors and Typists3.47
- Refractory Materials Repairers, Except Brickmasons3.47
- Equal Opportunity Representatives and Officers3.46
- First-Line Supervisors of Food Preparation and Serving Workers3.46
- Locker Room, Coatroom, and Dressing Room Attendants3.46
- Optometrists3.45
- Demonstrators and Product Promoters3.45
- Receptionists and Information Clerks3.45
- Cement Masons and Concrete Finishers3.45
- Nursing Instructors and Teachers, Postsecondary3.44
- Recycling Coordinators3.44
- Dentists, General3.43
- Postal Service Mail Sorters, Processors, and Processing Machine Operators3.43
- Separating, Filtering, Clarifying, Precipitating, and Still Machine Setters, Operators, and Tenders3.43
- Oral and Maxillofacial Surgeons3.42
- Ophthalmologists, Except Pediatric3.42
- Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers3.42
- Residential Advisors3.42
- Freight Forwarders3.42
- Couriers and Messengers3.42
- Tire Repairers and Changers3.42
- Secondary School Teachers, Except Special and Career/Technical Education3.41
- Mail Clerks and Mail Machine Operators, Except Postal Service3.41
- Electro-Mechanical and Mechatronics Technologists and Technicians3.40
- Middle School Teachers, Except Special and Career/Technical Education3.40
- Floral Designers3.40
- Medical and Health Services Managers3.39
- Human Resources Specialists3.39
- Highway Maintenance Workers3.39
- Embalmers3.38
- Electronic Equipment Installers and Repairers, Motor Vehicles3.38
- Allergists and Immunologists3.37
- Physical Therapist Assistants3.37
- Hoist and Winch Operators3.37
- Education Administrators, Kindergarten through Secondary3.36
- Milling and Planing Machine Setters, Operators, and Tenders, Metal and Plastic3.36
- Sales Managers3.35
- Transportation, Storage, and Distribution Managers3.35
- Supply Chain Managers3.35
- Lawyers3.35
- Audiologists3.35
- Veterinary Technologists and Technicians3.35
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive3.35
- Brickmasons and Blockmasons3.35
- Loading and Moving Machine Operators, Underground Mining3.35
- Driver/Sales Workers3.35
- Gambling and Sports Book Writers and Runners3.34
- Neurologists3.33
- Maintenance and Repair Workers, General3.33
- Loan Officers3.32
- Dancers3.31
- Cooks, Institution and Cafeteria3.31
- Control and Valve Installers and Repairers, Except Mechanical Door3.31
- Stockers and Order Fillers3.31
- General Internal Medicine Physicians3.30
- Landscaping and Groundskeeping Workers3.30
- Manufactured Building and Mobile Home Installers3.30
- Compensation and Benefits Managers3.29
- Radiologists3.29
- Crossing Guards and Flaggers3.29
- First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers3.29
- Packaging and Filling Machine Operators and Tenders3.29
- First-Line Supervisors of Firefighting and Prevention Workers3.28
- Security Guards3.28
- Stationary Engineers and Boiler Operators3.28
- Insurance Underwriters3.27
- Concierges3.27
- First-Line Supervisors of Construction Trades and Extraction Workers3.27
- Producers and Directors3.26
- Prosthodontists3.26
- Electricians3.26
- Shoe Machine Operators and Tenders3.26
- Information Technology Project Managers3.25
- Dental Hygienists3.25
- First-Line Supervisors of Security Workers3.25
- New Accounts Clerks3.25
- Cabinetmakers and Bench Carpenters3.25
- Chief Executives3.24
- General and Operations Managers3.24
- Adapted Physical Education Specialists3.24
- Clinical Nurse Specialists3.24
- Physical Medicine and Rehabilitation Physicians3.24
- Rehabilitation Counselors3.23
- Merchandise Displayers and Window Trimmers3.23
- Hearing Aid Specialists3.23
- Fire Inspectors and Investigators3.23
- Animal Caretakers3.23
- Telecommunications Equipment Installers and Repairers, Except Line Installers3.23
- Education and Childcare Administrators, Preschool and Daycare3.22
- Segmental Pavers3.22
- Real Estate Sales Agents3.21
- Automotive Service Technicians and Mechanics3.21
- Telecommunications Line Installers and Repairers3.21
- Funeral Home Managers3.20
- Wholesale and Retail Buyers, Except Farm Products3.20
- Online Merchants3.20
- Sports Medicine Physicians3.20
- Real Estate Brokers3.20
- Spa Managers3.19
- Compliance Managers3.19
- Orthotists and Prosthetists3.19
- Police Identification and Records Officers3.19
- Interpreters and Translators3.18
- Exercise Physiologists3.18
- Forensic Science Technicians3.17
- Preschool Teachers, Except Special Education3.17
- Editors3.17
- Veterinary Assistants and Laboratory Animal Caretakers3.17
- Heavy and Tractor-Trailer Truck Drivers3.17
- Fraud Examiners, Investigators and Analysts3.16
- Agricultural Inspectors3.16
- Reinforcing Iron and Rebar Workers3.16
- Rotary Drill Operators, Oil and Gas3.16
- Facilities Managers3.15
- Special Education Teachers, Elementary School3.15
- Surgical Assistants3.15
- Advertising Sales Agents3.15
- First-Line Supervisors of Office and Administrative Support Workers3.15
- Library Assistants, Clerical3.15
- Data Entry Keyers3.15
- Septic Tank Servicers and Sewer Pipe Cleaners3.15
- Umpires, Referees, and Other Sports Officials3.14
- Medical and Clinical Laboratory Technologists3.14
- Medical and Clinical Laboratory Technicians3.14
- First-Line Supervisors of Non-Retail Sales Workers3.14
- Insurance Sales Agents3.14
- Electrical Power-Line Installers and Repairers3.14
- Textile Cutting Machine Setters, Operators, and Tenders3.14
- Airline Pilots, Copilots, and Flight Engineers3.14
- Librarians and Media Collections Specialists3.13
- Dietitians and Nutritionists3.13
- Surgical Technologists3.13
- Security and Fire Alarm Systems Installers3.13
- Locomotive Engineers3.13
- Anesthesiologist Assistants3.12
- Waiters and Waitresses3.12
- Continuous Mining Machine Operators3.11
- Hydroelectric Plant Technicians3.11
- Photographic Process Workers and Processing Machine Operators3.11
- Meeting, Convention, and Event Planners3.10
- Laborers and Freight, Stock, and Material Movers, Hand3.10
- Forest and Conservation Technicians3.09
- Public Relations Specialists3.09
- Obstetricians and Gynecologists3.09
- Physical Therapist Aides3.09
- Office Clerks, General3.09
- Administrative Services Managers3.08
- Fitness and Wellness Coordinators3.08
- Network and Computer Systems Administrators3.08
- Sailors and Marine Oilers3.08
- Community Health Workers3.07
- Orthodontists3.07
- Health Education Specialists3.06
- Legal Secretaries and Administrative Assistants3.06
- Paving, Surfacing, and Tamping Equipment Operators3.06
- Helpers--Extraction Workers3.06
- Forging Machine Setters, Operators, and Tenders, Metal and Plastic3.05
- Pesticide Handlers, Sprayers, and Applicators, Vegetation3.04
- Correspondence Clerks3.04
- Insurance Claims and Policy Processing Clerks3.04
- Carpenters3.04
- Motorboat Mechanics and Service Technicians3.04
- Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation3.04
- Agents and Business Managers of Artists, Performers, and Athletes3.03
- Anesthesiologists3.03
- First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand3.03
- Private Detectives and Investigators3.02
- Prepress Technicians and Workers3.02
- Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders3.02
- Postal Service Mail Carriers3.01
- Painters, Construction and Maintenance3.01
- Jewelers and Precious Stone and Metal Workers3.01
- Industrial Production Managers3.00
- Purchasing Agents, Except Wholesale, Retail, and Farm Products3.00
- Logisticians3.00
- Logistics Analysts3.00
- Security Management Specialists3.00
- Urban and Regional Planners3.00
- Preventive Medicine Physicians3.00
- Helpers--Pipelayers, Plumbers, Pipefitters, and Steamfitters3.00
- Quality Control Systems Managers2.99
- Plating Machine Setters, Operators, and Tenders, Metal and Plastic2.99
- Adhesive Bonding Machine Operators and Tenders2.99
- Education Administrators, Postsecondary2.98
- Athletes and Sports Competitors2.98
- News Analysts, Reporters, and Journalists2.98
- Structural Iron and Steel Workers2.98
- Gambling Surveillance Officers and Gambling Investigators2.97
- Maids and Housekeeping Cleaners2.97
- Manufacturing Engineers2.96
- Home Health Aides2.96
- Endoscopy Technicians2.96
- Travel Guides2.96
- Billing and Posting Clerks2.96
- Eligibility Interviewers, Government Programs2.96
- Order Clerks2.96
- Logging Equipment Operators2.96
- Bicycle Repairers2.96
- Computer and Information Systems Managers2.95
- Purchasing Managers2.95
- Health Specialties Teachers, Postsecondary2.95
- Instructional Coordinators2.95
- Teaching Assistants, Special Education2.95
- Occupational Therapists2.95
- Exercise Trainers and Group Fitness Instructors2.95
- Boilermakers2.95
- Construction Laborers2.95
- Entertainment and Recreation Managers, Except Gambling2.94
- Political Science Teachers, Postsecondary2.94
- Fashion Designers2.94
- Coaches and Scouts2.94
- Biofuels Processing Technicians2.94
- Biofuels Production Managers2.93
- Computer User Support Specialists2.93
- Judicial Law Clerks2.93
- Childcare Workers2.93
- Helpers--Roofers2.93
- Bus and Truck Mechanics and Diesel Engine Specialists2.93
- Power Distributors and Dispatchers2.93
- Captains, Mates, and Pilots of Water Vessels2.93
- Advertising and Promotions Managers2.92
- Clinical Neuropsychologists2.92
- Nannies2.92
- Roofers2.92
- Computer, Automated Teller, and Office Machine Repairers2.92
- Heat Treating Equipment Setters, Operators, and Tenders, Metal and Plastic2.92
- Biomass Plant Technicians2.92
- Camera Operators, Television, Video, and Film2.91
- Genetic Counselors2.91
- Production, Planning, and Expediting Clerks2.91
- Refuse and Recyclable Material Collectors2.91
- Computer Systems Engineers/Architects2.90
- Derrick Operators, Oil and Gas2.90
- Library Technicians2.89
- Pest Control Workers2.89
- Morticians, Undertakers, and Funeral Arrangers2.89
- Shampooers2.89
- Nuclear Power Reactor Operators2.89
- School Psychologists2.88
- File Clerks2.88
- Glaziers2.88
- Service Unit Operators, Oil and Gas2.88
- Locksmiths and Safe Repairers2.88
- Logistics Engineers2.87
- Clergy2.87
- Kindergarten Teachers, Except Special Education2.87
- Industrial Engineers2.86
- Shipping, Receiving, and Inventory Clerks2.86
- Sheet Metal Workers2.86
- Electric Motor, Power Tool, and Related Repairers2.86
- Cutting, Punching, and Press Machine Setters, Operators, and Tenders, Metal and Plastic2.86
- Chemical Equipment Operators and Tenders2.86
- Tire Builders2.86
- Audio and Video Technicians2.85
- Solar Energy Installation Managers2.85
- Insulation Workers, Mechanical2.85
- Transportation Inspectors2.85
- Neuropsychologists2.84
- Medical Transcriptionists2.83
- Operating Engineers and Other Construction Equipment Operators2.83
- Ship Engineers2.83
- Substitute Teachers, Short-Term2.82
- Brokerage Clerks2.82
- Molding, Coremaking, and Casting Machine Setters, Operators, and Tenders, Metal and Plastic2.82
- Inspectors, Testers, Sorters, Samplers, and Weighers2.82
- Tank Car, Truck, and Ship Loaders2.82
- Compensation, Benefits, and Job Analysis Specialists2.81
- Securities, Commodities, and Financial Services Sales Agents2.81
- Engine and Other Machine Assemblers2.81
- Extruding and Forming Machine Setters, Operators, and Tenders, Synthetic and Glass Fibers2.81
- Rail Yard Engineers, Dinkey Operators, and Hostlers2.81
- Environmental Compliance Inspectors2.80
- Surveyors2.80
- Nuclear Monitoring Technicians2.80
- Arbitrators, Mediators, and Conciliators2.80
- Naturopathic Physicians2.80
- Food and Tobacco Roasting, Baking, and Drying Machine Operators and Tenders2.80
- Foundry Mold and Coremakers2.80
- Semiconductor Processing Technicians2.80
- Management Analysts2.79
- Information Security Engineers2.79
- Writers and Authors2.79
- Solar Photovoltaic Installers2.79
- Commercial Pilots2.79
- Electrical and Electronics Repairers, Commercial and Industrial Equipment2.78
- Upholsterers2.78
- Computer Network Support Specialists2.77
- Chemical Plant and System Operators2.77
- Railroad Conductors and Yardmasters2.77
- Farm Labor Contractors2.76
- Health Informatics Specialists2.76
- Mechanical Engineering Technologists and Technicians2.76
- Tutors2.76
- Mobile Heavy Equipment Mechanics, Except Engines2.76
- Signal and Track Switch Repairers2.76
- Metal-Refining Furnace Operators and Tenders2.76
- Woodworking Machine Setters, Operators, and Tenders, Except Sawing2.76
- Construction Managers2.75
- Architects, Except Landscape and Naval2.75
- Shoe and Leather Workers and Repairers2.75
- Bus Drivers, School2.75
- Railroad Brake, Signal, and Switch Operators and Locomotive Firers2.75
- Marketing Managers2.74
- Sociologists2.74
- Teaching Assistants, Preschool, Elementary, Middle, and Secondary School, Except Special Education2.74
- Sound Engineering Technicians2.74
- Personal Care Aides2.74
- Industrial Engineering Technologists and Technicians2.73
- Social Work Teachers, Postsecondary2.73
- Payroll and Timekeeping Clerks2.73
- Helpers--Carpenters2.73
- First-Line Supervisors of Mechanics, Installers, and Repairers2.73
- Millwrights2.73
- Health and Safety Engineers, Except Mining Safety Engineers and Inspectors2.72
- Political Scientists2.72
- Geography Teachers, Postsecondary2.72
- Library Science Teachers, Postsecondary2.72
- Special Education Teachers, Preschool2.72
- Media Programming Directors2.72
- Stonemasons2.72
- Medical Appliance Technicians2.72
- Buyers and Purchasing Agents, Farm Products2.71
- Civil Engineering Technologists and Technicians2.71
- Range Managers2.71
- Chemical Technicians2.71
- Criminal Justice and Law Enforcement Teachers, Postsecondary2.71
- Animal Trainers2.71
- Hairdressers, Hairstylists, and Cosmetologists2.71
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers2.71
- Graders and Sorters, Agricultural Products2.71
Source: O*NET database (work_context)